bandit wrote:
It's a sad fact that even if paying full price from a big ski gear retailer in the UK, IME there is big hassle if anything turns out faulty. I did buy some gloves some years ago from one of the big ski shop chains. The seams on the palms parted after 6 days. My OH laughed at me...then his went the day after :lol: (same glove/model).
The retailer was adamant that the gloves had been damaged by carrying skis and ski gloves were not designed for this, (so sod off IOW) All this analysis without seeing them BTW. It took quite a bit of hassle, phone calls to their Head Office etc, before I got a result and a refund.
For a retailer to be emphatic that ski gloves can't be used for carrying skis or the seams will part, is utter nonsense IMHO. I have not purchased gloves from this company since. Full price branded goods, poor durability and shoddy aftercare.
Good job that Hestra gloves seem capable of coping with all aspects of skiing :D
Any ski glove that I have ever seen can be sliced by a sharp ski edge. This wouldnt be due to any defect, just the nature of sharp things versus material. :D
Any manufacturing defect should be obviously different from a slice. For someone to say what caused the damage without seeing it does sound daft.
In my experience its not the carrying of skis that slices gloves its picking them up, seperately, then wrapping your hand around both edges of one ski, then letting the ski slip through the glove - I see beginners do this all the time.
If they would pick the ski up by the toe piece of the binding and put the skis together before putting a hand around them - no more slices!
When it comes to the bigger, chain stores many of them dont seem to understand that its better to lose a sale than lose a customer.