Damaged skis ;-(

Hi guys

I came back from Serre Che last weekend, and discovered the tails of my Scott Neo's are damaged. I have absolutely no idea how this happened, I had no rear impact. There were a couple of clowns whilst waiting for a lift who regularly went on my tails, but I can't see how this might have happened.

Is there anything I can do to repair them, or should I be contacting Scott direct as the ski's were only bought in November 2009 and should not be showing wear like this:

Tony
Looks like a manufacturing flaw, contact Scott direct.

Finn

Thats not wear and tear, faults in the manufacturing agree with Finn get on to Scott :evil:

The base has delaminated. That is almost certainly a manufacturing issue.

My guess is that they will replace the skis.

If they offer a fix, you might ask that the warranty covers a whole winter season ~ there is little point in a continuing annual warranty that runs out in November.

Best of luck.

Tony, I don't think they are damaged. I think they are faulty. Have you contacted the dealer?

You might have a cruise over on SH. There have been a few delam faults on Scotts reported there in the past season, and it might give you some useful info. I'm not sure who the importer is. It might be worthwhile sending a pm to CEM, he may know.

Delaminations often start out small, but grow as water inside melts, and then refreezes. They may say that this started out with a small impact, and got worse. Still, it's worth a try, and if they don't help, it should be an easy repair.

Clamp and super glue!!! Bob's your uncle!!!! :D

I've been on to Snowtrax. I paid for them by debit card, so I have proof of payment, but as usual in these kind of situations can I find the invoice? Can I hell :evil:
They asked me to email them the photo, which I did, and they are going to speak to their Scott rep. I await a response. They said the rep may either decide looking at the photo, or want to see the skis, in which case I have got to get them to Bournemouth :(