Messages posted by : daleroberts
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Spoken to Flybe today they said they will write their first letter to me tomorrow as that is when it is 28days after receiving my letter of complaint,(they didn`t have the courtesy to even send an acknowlegment).I have asked them that, as I fly to France on Saturday for a weeks skiing, will they pay for my ski hire if I provide my reciept? and they said a point blank no. CHARMING. :twisted:
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An update, I have managed to get hold of the boss of the shop in Austria where I got the skis and he is faxing me a copy of the invoice (fingers crossed)lets hope the airline company are as helpfull!!!!!!!!!!!!
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Cheers Carl
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I`ll try the malt approach, (They could turn up yet!!!!!!!)
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The skis were bought after a weeks skiing in Lermoos I paid the shop in cash cos they were new after my weeks skiing they gave me a recipt, I have now contacted them and they say they cant help they can find no record of the sale. (probably pocketed by staff and still on the books) :evil:
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My partner & I travelled back to Manchester from Kaprun on the 17th January we had 2 sets of skis & poles in one double bag, when we arrived in Manchester we were told by Flybe staff that our skis had come on a different aircraft and that they were in another terminal waiting to be sent across to terminal 3. After some time the spokesman said that there was nobody to bring everones skis and boards over so we would have to fill out some customs forms declaring what was in our bags and they would send them on by taxi the following day (Sunday).
Nothing arrived on that day so we contacted Flybe who said they were on their way and would be with us Monday morning, when the courier arrived with them I opened the empty looking bag to find my partners Elan skis inside but my Solomon Tornados & 2 sets of poles were missing, the courier whitnessed this & signed the paperwork to say that there was only one set of skis in the bag. We have sent all the boarding cards baggage claim etc and they say give them 21 days they also will only pay for skis with an invoice otherwise they will pay half of the replacement cost (WELL YOU GUESSED IT I CANT FIND THE RECIPT FOR THE SOLOMONS). I am also due to go skiing on the 22nd of Feb so dont know what will happen. Has enyone had any experience of what will happen next plsssssssssss? :lol: |
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Montgenevre 22nd Feb 2009 7 days one person please
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Thanks all for the replies, I am off to Montgenevre on the 22nd Feb but am struggling to get accommodation for one I have 19 mates stopping in town but there is no room at the inn for me any ideas?
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