J2Ski Forum Posts and Replies by johntin

Hi Ally
Nothing sorted yet, friends being told, "will be looked into within twenty eight days of original complaint" this quote was from tour operator, problem is they dont deal directly with the apartments, another party is involved in that part !! must admit friends are being very patient :-)

Ian,
Thanks, probably a bit touchy because Im back to the old grind, and next ski hol is in the future :(
will let everyone know the out come, even if we have cocked up somewhere!

AllyG,
As sugessted,freinds been in touch with card company, been very helpful. At the moment waiting for reply from apartments after having sent another two e-mails, Manager has now replied saying, " that Wiatress who checked room is away at present, will talk to her when she returns" this week some time.
Dids1,
First time we have skied in France (always done HB in Austria) five in party, three with two years skiing experience. My son (17) and I decent intermediates, snow conditions varied from rain at beginning too whiteouts at end and good conditions in between, little icy in places. friends found greens good but boring, eventually went on to blues a little testing for them. IMO some were more like reds. Son & I mostly skied blues and reds in Flaine bowl ,great for confidence building. Did get very busy at times. overall v good.

Dids,
Thankyou.

I surrender , had enough.

Ian,
So now you suggest I may not be correct :shock:
Be patient and chill 8)
My friends are doing all the footwork with this, e-mails etc and talking to credit card company.
Im merely asking for advice & opinions, from you guys, on their behalf (all greatly appreciated)
I think its only reasonable for them to get some facts established first and some feedback before naming and shaming :-)

Ian,
I never mentioned been worried??? just asked for advice.

Hi Ally g
We were never given an inventory or any indication what was required at end of stay, no precise instructions at all.
This was a package holiday with a well known tour operator.
My friends who booked this holiday have three holiday cottages, and are well aware how properties can be left, bearing that in mind, we put quite an effort into leaving the apartment as good if not better than we found it.
Regards charge for cases, as mentioned previously we were with a tour operator, they never said a thing about charges, arrival times were down to them. I know this is a minor quibble but its the principle of it, we challenged rep about this, guess what, shrugged his shoulders.
At present do not wish to say where we stayed, hope you understand.
My friends are going to make contact with tour company as well, but are wiating for reply from apartments first.
Night Night.