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Started by Merryski in Ski Chatter - 7 Replies

J2Ski

Merryski posted Dec-2011

Trip in February booked sometime ago catered chalet independent travel booked easyjet father and son have had to drop out found replacements, name change with easyjet, told the replacements £35.00 each then went to pay and noticed + any increase in flight price since original booking, OK accept that as well, then go to pay and find you have to pay £35.00 name change outbound £35.00 namechange return + flight increase initial booking was £90.00 inc luggage they now want an additional £94.00 per passenger to change the name, has anyine else come across this ripoff

Iceman
reply to 'SleasyJet '
posted Dec-2011

NOPE. But not sure either hoe that compares to airlines

Is it just as expensive to cancel the 2 original bookings and then re book the new people?

Just a thought
The Northern Monkey. Jan'23 Les Arcs

Babysheep
reply to 'SleasyJet '
posted Dec-2011

BA have charged the extra for flight on name change before don't know about admin to change name though but it unfortunately doesn't suprise me if they were all the same!

Tony_H
reply to 'SleasyJet '
posted Dec-2011

Depends on whos changing the flight....if its you, you will be left to pay the costs. Easyjet clearly state that an admin fee each way plus any possible extra cost for the flight increase will be payable.
Jet2.com are the same...I had 2 flights booked with them and it was cheaper to lose them and not travel than it was to let someone else go instead!

If the airline are changing the flights, do not accept any extra costs, thats their choice.
www  New and improved me

Crispyapplepie
reply to 'SleasyJet '
posted Dec-2011

Id let them go and try and re book with someone else. Have you checked other airlines? Where you flying to?

It's rubbish but if it says it in their t&c's then I suppose we have no argument. Just sucks that it's happened to you.
Skimmed plastering & Decorating. Contact me for a quote!

Merryski
reply to 'SleasyJet '
posted Dec-2011

Unfortunately they have us over a barrel I made 1 booking for 10 pax 2 dropped out to be replaced by another 2 if re book elsewhere then the transfers are affected and further costs incurred, addmittedly it is in the T&C's but do you read every word ! I accept increase in flight cost its when easyjet say two separate flights, they did not ask for two different names when I booked, unfortunately there are no alternatives

Tony_H
reply to 'SleasyJet '
posted Dec-2011

I think you're left with no alternative but to pass on whatever subsequent costs to the father and son who dropped out. If they'd booked with a travel agent, they'd lose a deposit at least.
www  New and improved me

Crispyapplepie
reply to 'SleasyJet '
posted Dec-2011

Tony_H wrote:I think you're left with no alternative but to pass on whatever subsequent costs to the father and son who dropped out. If they'd booked with a travel agent, they'd lose a deposit at least.


Agreed :!:
Skimmed plastering & Decorating. Contact me for a quote!

Topic last updated on 15-December-2011 at 12:48