cem wrote:
they are not standard they are an additional heel lift added by a fitter for the previous tenant.... and i could probably narrow the shop down as to were it was fitted if i saw the pad

[which is very worrying]
you may need a heel lift in the boot for any number of reasons but i would try without first
Thanks Cem, yes, very worrying indeed! They are pale blue wedges that obviously tilt the heel inwards, towards the inside of the boot. The previous owner must've had strange shaped feet and enormously fat calves as the buckles were adjusted to the outer holes! I have now put these back to the original position, and removed wedges and installed the new footbeds. Certainly feels more comfortable and i have 7 weeks now in which to get used to them before my ski trip.
Do you know if i should heat up the whole boots a little to get that 'custom fit'?